SOCIALBLAZE / LEGAL
Terms & Conditions
Last updated: September 26, 2026
Clear information about our service, your data, and your choices.
1. Your agreement with SocialBlaze
These Terms govern your use of the websites and services provided by Social Blaze LLC (“SocialBlaze,” “we,” “us”). By accepting these Terms or using the service, you agree to them. If you act for an organization, you represent that you are authorized to bind it. You must be legally able to enter this agreement. Our Privacy Policy explains how we process personal information; accepting these Terms does not automatically authorize optional marketing, SMS or non-essential tracking.
2. Accounts and authorized access
Provide accurate account information and protect your credentials. You are responsible for activity you authorize and for the permissions given to team members. Connect only accounts and content you have authority to manage. Notify us promptly of suspected unauthorized access. Authorized support administrators may access your account to investigate issues and provide assistance.
3. The service and your content
We provide tools for AI-assisted content creation, social media scheduling, publishing, collaboration and reporting. We grant a limited, non-exclusive, non-transferable right to use the service under these Terms and your plan. SocialBlaze retains its rights in the software, branding and service materials.
You retain your rights in content you submit. You authorize us and our service providers to host, process, transmit and display that content as needed to provide features you request. You are responsible for rights, permissions, accuracy and legality of content and for reviewing AI-generated output before use. AI output may be inaccurate, non-unique or unsuitable for your purpose.
4. Connected platforms and publishing
Third-party services have their own terms, policies, permissions and limitations. Features can depend on API access, platform approval, network availability and valid authorization tokens. Scheduled delivery, engagement, reach and uninterrupted third-party access are not guaranteed. You can revoke integrations, but this does not automatically delete content already published on other services. Use of YouTube features is also subject to the YouTube Terms of Service.
5. Free plans, paid subscriptions and billing
Your selected plan and checkout disclose applicable features, limits, prices, billing interval and taxes. A free account does not authorize a paid charge. Paid subscriptions renew as disclosed at checkout unless cancelled before renewal. Review your billing settings for cancellation and the date paid access ends; contact support if you cannot access those controls.
Stripe processes billing and may maintain a customer record for both free and paid accounts. A Stripe customer record alone is not a paid subscription. Changes to price or material plan terms will be communicated as required before taking effect. Refunds and credits follow any terms disclosed at purchase and applicable law. Nothing here removes mandatory consumer rights.
A Free Forever plan has no recurring subscription charge for its included features while that plan is offered under the applicable terms. Paid add-ons or upgrades require a separate selection. Promotional limits, eligibility and deadlines apply only as expressly disclosed for the specific offer.
6. Responsible use
Do not use the service to break the law, infringe rights, send unlawful or unsolicited communications, impersonate others, distribute malware, circumvent security or platform restrictions, or interfere with the service. Do not sell or sublicense access, copy protected service materials or reverse engineer software except where applicable law permits. You are responsible for obtaining the permissions and consents needed for the data, accounts and communications you manage.
7. Service and marketing communications
We may send necessary account, security, billing and support communications. Promotional email is subject to applicable requirements and your preferences; use its unsubscribe link or contact us to opt out. Browser push notifications require browser or device permission, which you can revoke in settings. Email, push and SMS permissions are separate.
8. SocialBlaze SMS/MMS program terms
- Program: SocialBlaze account onboarding, account-connection reminders, requested service updates, support and, where separately authorized, product tips and offers.
- Consent: Enrollment requires the consent applicable to the messages described at opt-in. Where required, automated promotional messages require prior express written consent. A phone number, an account registration or acceptance of these Terms alone is not promotional SMS consent. Consent is not a condition of purchase or use.
- Frequency and cost: Message frequency varies by program and activity. Message and data rates may apply. SocialBlaze does not charge a separate messaging fee.
- Stop messages: Reply STOP to unsubscribe. Other clear, reasonable requests to stop are also accepted, including through our support contact. We will honor revocation promptly within applicable legal deadlines. A non-promotional confirmation message may confirm the opt-out. Do not re-enroll unless you want to receive messages again.
- Help: Reply HELP or contact [email protected] or +1 (330) 348-9481.
- Your number: Use a number you control and tell us if you change it. Carriers and messaging providers are not liable for delayed or undelivered messages. Delivery is not guaranteed.
- Privacy: Mobile information and SMS consent are not shared with third parties or affiliates for their own marketing. Operational providers may process information to deliver and administer the program as described in our Privacy Policy.
9. Support, suspension and closure
Contact us when you need help. We may suspend or restrict access to address security risks, unlawful activity, unpaid fees or material violations, with notice where appropriate and practicable. You may stop using the service and request account closure. Closing an account, revoking an integration and cancelling a paid subscription are distinct actions; confirm your billing status when ending paid service. Data handling after closure is explained in our Privacy Policy.
10. Availability and legal protections
We work to maintain the service, but errors, interruptions and third-party failures can occur. To the extent permitted by law, the service is provided as available without promises of specific marketing or business results. These Terms do not exclude obligations or liabilities that cannot lawfully be excluded, or override mandatory statutory rights.
11. Governing law and updates
These Terms are governed by California law, without regard to conflict-of-law rules, subject to mandatory protections that apply where you live. We may update these Terms with prior notice of material changes where required. The revised date appears below the title. Continued use after an applicable effective date constitutes acceptance to the extent permitted by law; additional consent will be requested where required.
12. Contact
Questions about these Terms, billing or account access: Social Blaze LLC, [email protected]. Messaging support: [email protected] or +1 (330) 348-9481.
